Help Center

Restart Your Mesh Extender With the gFiber App

If restarting your gFiber Mesh Extender fails to resolve an issue, try restarting again. If restarting multiple times still doesn't help, please contact gFiber customer support.

Use the gFiber Mobile App

To restart your Mesh Extender:
  1. Tap Network.
  2. Tap Manage extenders.
    Network Manage extenders.png
  3. Tap See details.
  4. Tap Restart Mesh Extender.
    Restart mesh extender.png
  5. In the warning alert that appears, tap Restart.

If restarting your gFiber Mesh Extender fails to resolve an issue, try restarting again. If restarting multiple times still doesn't help, please contact gFiber customer support.

Restart Your Mesh Extender Manually

If you don't see the Restart Mesh Extender option in the app, or if you're using an unsupported router or mesh extender, you can restart your equipment manually.

  1. Unplug the router or Mesh Extender from the power source.
  2. Wait 30 seconds.
  3. Plug the device back in.

If your device still isn't working, check out our advanced troubleshooting steps.