NOTE: Shipping/Postage costs for orders submitted by fax, mail or telephone may vary from those shown. Shipping/Postage costs are for online orders placed through this website.
Any imperfect copies (those with production faults) may be returned without time limit, and postage/carriage costs will be met by the Publisher – but you must contact us before returning any item.
Books returned to us without prior agreement will not be credited or acknowledged. We can accept no liability for financial losses incurred by customers who have submitted unauthorized returns – so please cntact us before returning an item: If you have received an imperfect copy, please contact our Customer Services department as soon as possible:
If we have mistakenly sent you a book or journal different from the one you ordered it may be returned without time limit, and postage/carriage costs will be met by the Publisher – but you must contact us before returning any item.
Books returned to us without prior agreement will not be credited or acknowledged. We can accept no liability for financial losses incurred by customers who have submitted unauthorized returns – so please cntact us before returning an item: If you have received an incorrect item, please contact our Customer Services department as soon as possible:
For customers in the United States, Canada and all other countries outside the European Union, products sold on this website are sold on a firm sale basis and are not returnable. This does not affect your rights to return damaged, defective or incorrect items.
Resellers looking for our returns policy should contact their sales representative.
Customers in the European Union have the legal right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for digital items (eg: e-Books) where the item has been downloaded. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD, audio, and software products where the item has been unsealed.
To cancel your purchase you must contact us at the address below within the seven-working-day ‘cooling-off period’:
Bookpoint Ltd.Customers in Australia and New Zealand can return products for a full return within 30 days of the day after the date the item is delivered. This applies to all of our products except digital items (eg: e-Books) where the item has been downloaded.
To arrange a return and refund you must contact us at the address below within 30 days of receiving the product:
TL DistributionPlease note that you are responsible for postage/carriage costs of returning the items to us unless the item is damaged or defective, or is different to the one you ordered. As soon as we receive notice of your cancellation of this order, we will refund the purchase price for that item. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, please visit the Department of Business Enterprise and Regulatory Reform website.
For customers in the United States, Canada and all other countries outside the European Union, products sold online are sold on a firm sale basis and are not returnable.
If you wish to cancel an order, please contact our LSC Communications warehouse as a matter of urgency because once we have charged and despatched your order we cannot then cancel it.
LSC Communications Distribution CenterThis does not affect your rights to return damaged, defective or incorrect items.
Customers in the European Union have the legal right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for digital items (eg: e-Books) where the item has been downloaded. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD, audio, and software products where the item has been unsealed.
To cancel your purchase you must contact us at the address below within the seven-working-day ‘cooling-off period’:
Taylor & Francis Customer ServicesCustomers in Australia and New Zealand can cancel an order prior to dispatch or production. This applies to all of our products except digital items (eg: e-Books) where the item has been downloaded.
If you wish to cancel an order, please contact our warehouse as a matter of urgency because once we have charged and dispatched your order we cannot then cancel it.
TL DistributionThis does not affect your rights to return damaged, defective or incorrect items.
Please note that you are responsible for postage/carriage costs of returning the items to us unless the item is damaged or defective, or is different to the one you ordered. As soon as we receive notice of your cancellation of this order, we will refund the purchase price for that item. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, please visit the Department of Business Enterprise and Regulatory Reform website.
My print copy of a journal has not arrived. Who do I contact?
If you have not received a print issue of a journal you have subscribed to, you must claim for a missing issue within six months of publication of that issue, contacting us at [email protected].
Please include the full title of the Journal you are missing, the year, volume and issue number. Also your full name, address and Customer Account/Order Number. For Society members please contact [email protected].
You must claim for a missing issue within six months of publication of that issue. Please include the full title of the Journal you are missing, the year, volume and issue number as well as the delivery name, address and account/order number if applicable. For more information, please refer to the Journals Help section on T&F Online.
For enquiries about your institutional or personal rate subscription, please contact [email protected].
For enquries about your society rate subscription, please contact [email protected].
Agents should contact [email protected] or visit the Agents Page of the Taylor & Francis Journals website.
Quoting one of the following headings in the subject line of your email will help us to more quickly expedite your subscription query:
We have over 30,000 eBooks in the Humanities, Social Sciences, Behavioural Sciences, Built Environment, STM and Law, from leading imprints, including Routledge, Focal Press and Psychology Press. We are more than happy to answer any questions you may have about our eBooks. Please see the information below for how to browse and purchase.
Routledge offers eBook purchase and rental options on select titles through our third party partner - VitalSource. For eBook support, please contact [email protected].
If you are an institutional customer wishing to purchase networkable versions of our eBooks, please visit www.tandfebooks.com to browse our collection and to learn about the purchase options available. If you would like to ask us any further questions, please get in touch:
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