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Accesibility & Quit button on login screen (without being logged in) not working #112

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rdecleen opened this issue Aug 14, 2018 · 8 comments
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@rdecleen
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@rdecleen rdecleen commented Aug 14, 2018

 * slick-greeter version (slick-greeter --version)
Kernel: 4.15.0-30-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.8
Distro: Linux Mint 19 Tara
Asus Zenbook UX430UA

Issue
Accesibility & Quit button on login screen (without being logged in) not working
Mint 18.3 Cinnamon > click button "Quit" shows options supend / hibernate / quit
Mint 19 Cinnamon > click button "Quit" does nothing (shows only tooltip)

Steps to reproduce
Before logging in, try clicking on Accessibility or Quit

Expected behaviour
showing suspend/hibvernate/quit dropdown oprions

Other information

@rdecleen
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@rdecleen rdecleen commented Aug 14, 2018

additional info: used linuxmint-19-cinnamon-64bit-v2.iso

@rdecleen
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@rdecleen rdecleen commented Aug 14, 2018

decided to attach a Logitech mouse to the laptop instead of using the built-in touchpad.
Guess what? Buttons function perfectly!
So yes, it is hardware related, seems the Touchpad in the Asus Zenbook UX430UA-GV002T does not want to play nice with those buttons.
With a proper mouse attached no issues at all...

@rdecleen rdecleen closed this Aug 14, 2018
@rdecleen rdecleen reopened this Aug 14, 2018
@rdecleen
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@rdecleen rdecleen commented Aug 14, 2018

for all other purposes the touchpad works and clicks away just fine, just not on the buttons on that login screen... Even funnier than that: using the right click (on the touchpad) makes the buttons behave as they should, working fine. But using double-tap on the touchpad itself gives the result described, just the tooltip text.

@gm10
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@gm10 gm10 commented Aug 14, 2018

With the above we've narrowed it down to the user expecting to have tap-to-click working on the login screen when it isn't. So while this is not a bug, it should probably be taken as a feature request, probably best for lightdm-settings to add a toggle for this to the input options. See also my post here:
https://forums.linuxmint.com/viewtopic.php?p=1512113#p1512113

@clefebvre
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@clefebvre clefebvre commented Sep 7, 2018

Hmm, I'm not sure we want to configure Xorg. I mean that's a much bigger scope for lightm-settings than what it currently handles..

@gm10
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@gm10 gm10 commented Sep 9, 2018

Hmm, I'm not sure we want to configure Xorg. I mean that's a much bigger scope for lightm-settings than what it currently handles..

Understandable. I have no stake in this, but as far as I recall the default in Windows is to have this enabled, so I am not surprised new users get confused by this. In view of this target audience, if you don't want to change the defaults maybe consider adding an optional, enabled by default info banner to the login screen when a touchpad is detected. I'd say add it to mintwelcome instead if I thought it would get read. ;) Just an idea.

@Vahan86
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@Vahan86 Vahan86 commented Feb 8, 2020

decided to attach a Logitech mouse to the laptop instead of using the built-in touchpad.
Guess what? Buttons function perfectly!
So yes, it is hardware related, seems the Touchpad in the Asus Zenbook UX430UA-GV002T does not want to play nice with those buttons.
With a proper mouse attached no issues at all...

I have the same issue with Linux Mint 19.3, Cinnamon 4.4.8, slick-greeter 1.3.2
I have HP Envy laptop and by using built-in touchpad clicking doesn't work neither for choosing user, nor for using panel indicators. With external mouse everything works fine.

@Vahan86
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@Vahan86 Vahan86 commented Feb 9, 2020

@icarter09, can we mark the issue as a bug?

@icarter09 icarter09 added the bug label Jun 20, 2020
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