State of California Department of Justice
Rob Bonta
Attorney General
Attorney General
As part of the effort to advance justice for all Californians, California Attorney General Rob Bonta took quick action upon entering office to establish the Office of Community Awareness, Response, and Engagement (CARE) within the California Department of Justice (DOJ).
CARE works directly with community organizations, state and local elected officials, and members of the public to help ensure the inclusion of diverse perspectives in the state's work. Specifically, CARE focuses on cultivating relationships with historically marginalized and underrepresented communities in line with DOJ's commitment to diversity, equity, and inclusion in all aspects of its work on behalf of the people of California, including in the fight for environmental, economic, and social justice.
Working in close conjunction with the entire DOJ, CARE seeks to be responsive to the needs of all Californians, including by coordinating directly with DOJ's Office of Native American Affairs to ensure California's indigenous communities are supported.
CARE Community Briefing Series: SB 54 Updated Guidance and Model Policies for Public Institutions
This virtual briefing series will highlight California DOJ’s updated SB 54 Guidance and Model Policies for California’s public libraries, colleges and universities, healthcare facilities, shelters and labor agencies. Each briefing will provide a comprehensive framework for developing plans for interacting with immigration authorities consistent with federal and state law.
California public libraries, colleges and universities, healthcare facilities, shelters, and labor agencies can satisfy their new obligations under SB 580 by adopting the updated SB 54 model policies, or their substantial equivalent, as discussed in the updated guides and the series. Because the Attorney General is reissuing the guides under SB 54 and SB 580, entities are required to adopt the updated model policies by January 1, 2027. These virtual briefing series are not meant to replace legal advice. Covered entities should consult with their legal counsel when formulating policies and practices.
Thursday, 10/1 | 1:30-2:30 PM
CARE Community Briefing: Guidance and Model Policies to Assist California's Healthcare Facilities
Register Here
Thursday,10/8 | 1:30-2:30 PM
CARE Community Briefing: Guidance and Model Policies to Assist California Shelters
Register Here
Thursday, 10/15 | 2:00-3:00 PM
CARE Community Briefing: Guidance and Model Policies to Assist California's Public Libraries
Register Here
Thursday, 10/29 | 1:30-2:30 PM
CARE Community Briefing: Guidance and Model Policies to Assist the Division of Labor Standards Enforcement, the Agricultural Labor Relations Board, and the Division of Workers Compensation
Register Here
Thursday, 11/12 | 1:30-2:30 PM
CARE Community Briefing: Guidance and Model Policies to Assist California's Colleges and Universities
Register Here
Forthcoming:
CARE Community Briefing: Guidance and Model Policies to Assist California’s Superior Courts
Community Outreach Managers represent five regions throughout the state. Their focus is on cultivating relationships with historically marginalized and underrepresented communities in line with DOJ's commitment to diversity, equity and inclusion in all aspects of its work on behalf of the people of California, including in the fight for environmental, economic, and social justice. Community Outreach Managers may be reached at CARE@doj.ca.gov.
The Public Inquiry Unit serves as the primary access point for Californians seeking information or assistance from the Attorney General's Office. Direct contact information for all DOJ programs is available at our programs webpage. To file a complaint, please use our online webform.
Other complaint forms:
Consumer Complaint Form
Law Enforcement Complaint Policy and Form
The Victims' Services Unit provides trauma-informed services and advocacy to all crime victims, survivors, and their families at every stage of the criminal process, including families impacted by officer-involved shooting incidents (OIS) that result in the death of an unarmed civilian after July 1, 2021. In addition, VSU assists with sexual assault evidence tracking notifications through the SAFE-T system. To contact VSU, please complete this online webform.
The CARE Reference Guide is a helpful tool designed to help the public navigate available resources at the California Department of Justice and provides contact information for frequently requested resources. The guide is available to view here or to download and print.