About
A dynamic, motivational sales leader with over 25 years of sales and sales management…
Activity
11K followers
-
Paul McPherson shared thisSee how Genworth combine Microsoft 365 Copilot, Copilot Studio, and Microsoft 365 E5 to explore AI while keeping oversight, security, and compliance front and center. Its teams are building agents that make policy information easier to access and reviewing more than 1,000 documents across 250-plus fund investments: https://msft.it/6043ac9mJ
-
Paul McPherson shared thisThis is genuinely a big announcement if you are transforming how you and your organisation work using AI. The new Copilot will include 3 new incredibly powerful game changing capabilities: 1) Home is your new starting point, where Chat and Cowork come together and with Office in Copilot, the full power of Word, Excel and PowerPoint is now built into the experience. 2) Code lets everyone build their own solutions with the tools to run them safely, and it’s powered by the same underlying technology as GitHub Copilot. 3) Autopilot is a persistent, proactive and personal agent that keeps working even when you’re not. Home and Code will start rolling out in our Frontier program in the coming weeks and Autopilot is expanding to private preview at the end of the month. https://lnkd.in/euPzpR-VIntroducing the new Copilot with Home, Code and Autopilot - The Official Microsoft BlogIntroducing the new Copilot with Home, Code and Autopilot - The Official Microsoft Blog
-
Paul McPherson shared thisOur Microsoft Foundry platform adds GPT-6 Astra, Sol, and Luna for production AI agents: https://msft.it/6046a9Zeu We’re making it easier to build, deploy, and scale AI solutions with confidence.
-
Paul McPherson shared this🚀 More organisations are past the question of whether agents work. The one I keep hearing now is what they cost. The invoice is visible. What sits behind it usually isn't which agents are driving the spend, who owns it, and whether the value justifies it. This doesn't get solved with a dashboard. It comes from gaining visibility into AI usage, establishing clear ownership and accountability for spend, connecting cost to adoption and business value, and building a repeatable approach to managing and optimising agents over time. That's what the next Digital Accelerator journey is built around: four weekly guided sessions, moving from foundations, to managing spend, to measuring what matters and to putting it into practice. Built for IT admins, cost owners, AI Centre of Excellence teams and transformation leads. AMERICAS: https://msft.it/6040a9Zji EMEA: https://msft.it/6041a9Zjc ASIA: https://msft.it/6042a9ZjY Learn more about Digital Accelerator here: https://msft.it/6043a9Zjl #MSFTadvocate #DigitalAccelerator
-
Paul McPherson shared thisClose to home from Microsoft HQ. This is how the Seattle Seahawks are using our Copilot tech to turn complex information into clearer, faster decisions. From organizing meeting insights to supporting game preparation, technology is helping the team find small advantages that can add up to meaningful results: https://msft.it/6048a9ZZA Where could AI help your organization uncover its next competitive edge?Mike Macdonald and the Seahawks are ‘chasing edges.’ What does that really look like? (Gift Article)Mike Macdonald and the Seahawks are ‘chasing edges.’ What does that really look like? (Gift Article)
-
Paul McPherson shared thisWhen organizations spend less time on repetitive work, they can focus more on customers, growth, and innovation. We're sharing over 1,000 customer AI transformation stories that show what is possible across industries. Learn more on our Microsoft AI blog: https://msft.it/6048aeha0AI-powered success—with more than 1,000 stories of customer transformation and innovation | The Microsoft Cloud BlogAI-powered success—with more than 1,000 stories of customer transformation and innovation | The Microsoft Cloud Blog
-
Paul McPherson reposted thisPaul McPherson reposted thisReaching for the most capable model on every task feels like the safe choice. But capability and fit aren’t the same thing, and the gap between the two is what’s driving the bill. The decision is bigger than model choice alone. It also means weighing how long to let a task run, how fast the answer is needed, and what it’s worth spending time to get it. Those variables shift with every task and every user, and there are already more of them than anyone can hold in their head. It isn’t only people making these calls. Agentic systems choose models on their own, thousands of times over, as they work. That’s why routing has to be automated at the system level. I wrote more about how we’re thinking about it here: https://lnkd.in/ep5jCPBa
-
Paul McPherson shared thisSharing with my network for all pre-sales professionals.Paul McPherson shared this🚀 We’re hiring – Dynamics 365 Sales & Service Solution Engineer, UK We have an opportunity to join Microsoft and work with customers on some genuinely interesting challenges across Dynamics 365, AI and customer transformation. This is a great role for someone who enjoys getting underneath a business problem, shaping the solution, and bringing it to life through compelling demonstrations and technical conversations. You’ll be working across Dynamics 365 Sales and Customer Service, alongside the wider Microsoft AI and Business Applications platform, helping customers rethink how they engage with their customers. If you have experience in Dynamics 365 and enjoy working at the intersection of technology, business outcomes and customer engagement, it would be great to hear from you. 🔗 Apply here: https://lnkd.in/epxAFjt9 If you want to understand a little more about the role or what it’s like working in the team please message me. Dynamics365 #SolutionEngineering #MicrosoftCareers #BusinessApplications #CustomerService #ContactCentre #MSFTAdvocate
-
Paul McPherson shared thisAGCO makes tractors and combines for farmers in 140 countries. Here's how their Director of Strategic Partnerships talks about their AI program: "We want all our employees to move quickly with us. We want them to understand how important this is to our business, to our farmers, and to the equipment we manufacture every day—that AI is part of everything we do. We all have to be on this journey together." Roughly 2,000 employee makers. Several hundred enterprise agents in production. Some quality reviews down from weeks to about an hour. But the line that stays with me is "we all have to be on this journey together." Check out their journey here: https://msft.it/6047abG9Z #MicrosoftStories
Paul McPherson commented on a post
6d
Congratulations Sammy 🎉
Paul McPherson commented on a post
6d
Big congrats Robert, time has sped by and you have done an amazing job!
Paul McPherson commented on a post
1w
Congratulations Adnan Theba, hope you and the family are well🎉
-
Paul McPherson liked thisPaul McPherson liked thisPremier Inn owner Whitbread is rolling out Microsoft Copilot and #AI agents to help make its hospitality business even more efficient and welcoming. An agent is now helping crunch the numbers and choose new sites for hotels based on solid data, for example - but a human always makes the final call. The ambition, says CTO Mark Smith, is to automate routine processes so colleagues are given more time to help guests, the company’s core mission. Whitbread’s AI Enablement Office will ensure “everybody will have the opportunity to build an agent”, says Smith, but within a governed, safe and cost-effective way. Read more about Whitbread’s exciting #AITransformation journey here: https://lnkd.in/eUeM8nh8 #Hotels #Hospitality #AgenticAI #Copilot Dominic Paul | Domenica Sabou | Emma Cluett | Chris Adams | Harprit T.
-
Paul McPherson liked thisPaul McPherson liked thisWhat happens when a council puts outcomes before technology? Aberdeen City Council is taking a different approach to transformation. Rather than starting with technology, the council has focused on the outcomes it wants to deliver for citizens, employees and communities, using technology as an enabler to help achieve them. Through its partnership with Microsoft and Hitachi Solutions, Aberdeen is creating the foundations for long-term transformation while maintaining a clear focus on service improvement and measurable value. In this clip, Andy MacDonald shares why outcome-led thinking has been central to the council's journey and why organisations should focus on the problem they're trying to solve before deciding on the technology needed to support it. A valuable lesson for any organisation looking to turn digital ambition into meaningful outcomes. #LocalGovernment #DigitalTransformation #AI #Microsoft #HitachiSolutions #PublicSector
-
Paul McPherson liked thisPaul McPherson liked thisIconic. Lions Women's Head Coach Jo Yapp met Black Ferns Head Coach Whitney Hansen for the first time to mark tickets officially going on sale for the inaugural Howden Lions Women's Tour today 🙌 With less than a year to go until the first match in Whangārei the excitement is building, especially after two incredible games in WXV for Hansen's side against Scotland and England, coming face to face with potential Lions Women's stars. Book your spot to witness history: https://lnkd.in/esbxDNw3 #Lions2027
-
Paul McPherson liked thisPaul McPherson liked this𝗤𝟰 𝗶𝘀𝗻'𝘁 𝘁𝗵𝗲 𝗳𝗶𝗻𝗶𝘀𝗵 𝗹𝗶𝗻𝗲. It's easy to treat the final quarter as the point where organisations start winding down. Budgets are largely committed, Christmas suddenly isn't that far away and anything difficult can conveniently become a "next year" problem. But Q4 has two jobs: 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝘁𝗵𝗶𝘀 𝘆𝗲𝗮𝗿 𝗮𝗻𝗱 𝗰𝗿𝗲𝗮𝘁𝗲 𝗺𝗼𝗺𝗲𝗻𝘁𝘂𝗺 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁. There are still three months to drive important programmes home, remove blockers, make decisions and deliver the outcomes the business committed to. At the same time, the decisions that shape next year are already being made. Investment priorities, budgets, transformation programmes, technology choices and the people and capability needed to deliver them. That matters because a strong January doesn't start in January. If growth is the ambition, what needs to be in place to support it? If transformation needs to accelerate, what is currently slowing it down? If technology, data or AI investment is planned, what outcome will it deliver? And does the organisation actually have the leadership and delivery capability to make it happen? The plan doesn't need to be perfect. It will change as customers, markets and priorities change. But clarity creates momentum. Use Q4 to finish strongly, simplify what isn't working and make deliberate choices about what comes next. Then January becomes about execution, not figuring out where to start. 𝗤𝟰 𝗯𝘂𝗶𝗹𝗱𝘀 𝗤𝟭. #Strategy #Execution #BusinessGrowth #TechnologyStrategy #Transformation #Leadership #PrivateEquity #Relentica
-
Paul McPherson liked thisPaul McPherson liked thisEveryone credits Microsoft's turnaround under Satya Nadella to Azure and the cloud bet. They're half right. What made the culture change actually stick doesn't make the case studies, and it wasn't one thing - it was a purpose statement paired with a tiny change to how people were measured. Neither would have worked alone. I watched it happen from inside Bing - the scrappy underdog living inside an organisation used to being the gorilla in the room, already shipping weekly while the rest of Microsoft still sold on three-year cycles of shrink wrapped plastic discs. Nadella arrived with a new purpose: "to empower every person and organisation on the planet to achieve more." Although easy to dismiss as nebulous PR-speak, counter-intuitively, what it actually did was give the whole company permission to be more humble in a world where Amazon and Google were suddenly real competition - and it came bundled with growth mindset, borrowed openly from Carol Dweck, which spread well beyond Microsoft's own walls. But purpose gives people permission. It doesn't make anyone use it. What did that was ten percent of your performance rating getting tied to your contribution to Microsoft as a whole, not just your own team. Before that, meeting a colleague for the first time meant a silent audit - do our KPIs overlap? If not, it was "lovely to meet you, I never want to see or hear from you again!" There's a (real) cartoon of Microsoft's old org chart as divisions pointing guns at each other. It wasn't far off. Purpose opened the door. The measure is what got people to actually walk through it. HR is being asked to do this again, except it's generative AI at the door instead of the cloud. You've done this before. What's your purpose this time - and what's your ten percent? #RiseoftheHumans
-
Paul McPherson liked thisPaul McPherson liked thisI wanted to share more of the work that goes into building Copilot. So, I’m starting a series of short videos / whiteboarding sessions about the engineering problems our teams are tackling and how we’re thinking through them. The first is all about context, and how Work IQ makes Copilot special. Two companies can use the same AI model and get very different results. The model is important, but it does not come with an understanding of how your business or team works. That context is spread across the work happening every day: files, conversations, email, databases, and decisions. Figuring out what matters for a particular task, and what the model actually needs, is a hard & unsolved problem. That’s what we’re working on with Work IQ and why I’m starting here.
-
Paul McPherson liked thisPaul McPherson liked thisMicrosoft has announced Work IQ, a new capability that helps Copilot and AI agents reason across both workplace data and business application data, bringing together context from Microsoft 365, Dynamics 365, Power Platform, and line-of-business systems. What's key here is the role of Dynamics 365 and Power Platform as the business process and context layer for AI. We often talk about Microsoft 365 as where work happens, but understanding a business requires more than emails, meetings, and documents. It requires understanding customers, cases, contracts, assets, suppliers, approvals, workflows, policies, and operational processes. 🔹 Microsoft 365 provides workplace context Who is involved, what was discussed, and what work is being done. 🔹 Dynamics 365 and Power Platform provide business context What the customer relationship looks like, which processes must be followed, what assets are affected, which approvals are required, and what actions can be taken. 🔹 Work IQ brings them together Creating a shared business understanding that Copilot and agents can reason across and act upon. For years, business applications were primarily systems of record. With Work IQ, they're increasingly becoming the system of business understanding. The data model, processes, business rules, workflows, and organisational knowledge captured in Dynamics 365, Dataverse, and Power Platform become reusable context that every Copilot and agent can leverage. The result? ✅ More accurate AI reasoning ✅ Consistent decisions and actions ✅ Reusable business skills across agents ✅ Governed execution against real business processes ✅ AI that understands not just the work, but the business behind the work In the Agentic Era, productivity tools provide the conversation, but Business Applications provide the context, process, and control. https://lnkd.in/e-7ZNT8X #Microsoft #Copilot #Dynamics365 #PowerPlatform #Dataverse #WorkIQ #BusinessApplications #AgenticAI #CopilotStudio #DigitalTransformationWork IQ: Business and workplace intelligence in the flow of work - Microsoft Dynamics 365 BlogWork IQ: Business and workplace intelligence in the flow of work - Microsoft Dynamics 365 Blog
-
Paul McPherson liked thisPaul McPherson liked thisToday’s Copilot Wave 4 announcements feel like an important milestone in the journey from AI assistance to AI-powered work. For the past year, many of us have focused on helping people ask better questions, create faster, and find information more easily. Wave 4 signals the next chapter: helping organisations not just use AI, but scale it, govern it, build with it, and increasingly delegate work to it. What stood out to me: ✅ A single Copilot experience that brings together chat, delegated work, creation, coding, and automation. ✅ New ways for every employee, not just developers, to build apps, automations, and business solutions using natural language. ✅ Greater enterprise focus on governance, managed runtime, and AI FinOps, because scaling AI requires visibility, control, and accountability. ✅ Continued investment in agentic experiences that move us beyond AI that simply responds, towards AI that actively helps drive outcomes. The big takeaway is that AI is becoming a platform, not a feature. The organisations that win will not be those with the most AI tools. They will be those that can connect AI to their people, processes, data, and business goals in a secure and governed way. #Microsoft #Copilot #AI #AgenticAI #FutureOfWork #DigitalTransformation #AITransformation #CopilotWave4
-
Paul McPherson liked thisPaul McPherson liked this“The measure of enterprise AI is not what it can demonstrate, but the measurable results it delivers in a live customer environment. Organizations need solutions that perform reliably under real conditions and produce outcomes they can quantify. That is what our Microsoft Practice delivers every day,” – Ross Lotharius, global leader of our Microsoft practice We’ve been named to Microsoft’s AI Business Solutions Inner Circle once again for 2026-2027, making this our eleventh consecutive year! 💫 Huge shoutout to our incredible team for making this happen 11 times over, and thanks to Microsoft for the continued partnership. Read more about our milestone here: https://ttecd.co/4dKucuF #MSPartner #MicrosoftInnerCircle
Experience & Education
Courses
-
Building Relationships at CxO Level - Youd Andrews
-
-
Luma Institute Certified Practitioner of Human Centered Design
-
-
SPIN - Huthwaite
-
-
Winning Complex Sales For Managers (Sales Genetics)
-
Recommendations received
-
LinkedIn User
34 people have recommended Paul
Join now to viewOther similar profiles
Explore more posts
-
Lee Ronan
Where can NHS organisations realise cashable savings through a quicker adoption of digital technologies? With mounting financial pressures, NHS trusts are seeking ways to achieve short-term, cashable savings through digital technology. An HSJ roundtable, in partnership with DXC Technology, explored how better adoption of digital tools can help. Here's an (AI aided) summary for you: - Key Themes & Insights 1. Shift from Procurement to Adoption 📲 Many trusts already have digital tools like Electronic Patient Records (EPRs), but aren’t fully leveraging them. 🔎 Focus should move from acquiring tech to embedding and optimising its use. 🤝 Collaboration between trusts (e.g., East Midlands EPR rollout) can help share expertise and resources. 2. Existing Tech Offers Immediate Gains 🤖 Technologies like virtual wards, AI tools (e.g., Microsoft Co-pilot), and digital consultations are underused. 🎟️ Back-office innovations can significantly boost productivity and reduce admin burden. 🥼 Rostering data can help reduce agency costs by enabling smarter staffing decisions. 3. Staff Engagement is Crucial ✂️ Staff may resist tech if it feels like a cost-cutting measure or threatens their roles. 🖼️ Framing tech as a tool to improve job quality and patient care boosts acceptance. 🦜 Examples include ambient voice tech saving clinicians time and digital follow-ups freeing surgeons for more operations. 4. Patients as Active Partners 📱 Tools like the NHS App can empower patients and improve engagement. 🚪 A unified access point for patient data would reduce duplication and improve care. 🦜Ambient voice tech has shown positive feedback in thousands of consultations. Conclusion: To unlock savings, NHS trusts must: 🎯 Focus on optimising existing technologies. ♥️ Engage staff with a quality-of-care narrative. 🤝 Collaborate across organisations. 📈 Use data to drive smarter decisions. 📱 Empower patients through accessible digital tools.
-
Giuseppe Bomboi
UK councils face a looming £8bn funding gap by 2028–29, while demand for vital services like social care and housing keeps rising. Outdated IT systems add to the strain—legacy platforms are costly, fragmented, and slow progress. The good news? Many councils are turning to integrated solutions powered by low-code, automation, and AI. A unified platform like the Netcall Liberty platform can streamline operations, boost service quality, and deliver long-term savings. Discover more about this strategic shift towards intelligent spending and sustainable savings in local government: [Link to the full article](https://lnkd.in/ejFRd6jn)
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More