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Kristen Pullen shared thisProud to be a Sincher 🐝Kristen Pullen shared thisMost people have never heard of Sinch, but most people have received a message powered by us, today. And every day! The code your bank texts you. The message saying your delivery is five minutes away. The appointment reminder you didn't have to chase. We sit underneath a lot of moments like these, and when we do our job well, brands and their customers never need to think about us. That's great for the product. It's a real challenge for the brand. 😅 At Dreamforce we decided to embrace it. No booth, but instead a billboard, digital screens at the BART station, a coffee cart and cars wrapped in yellow instead, all carrying one line: 𝐘𝐨𝐮 𝐤𝐧𝐨𝐰 𝐮𝐬 𝐛𝐞𝐭𝐭𝐞𝐫 𝐭𝐡𝐚𝐧 𝐲𝐨𝐮 𝐭𝐡𝐢𝐧𝐤. Trust gets built quietly, one message at a time, until you've relied on someone for years without ever learning their name. We wanted to give that a name! Now we just have to make the quiet part visible. 🐝
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Kristen Pullen shared thisComing back today after a week of PTO at the beach with my family for fall break, and I’m feeling refreshed, recharged and mostly just incredibly grateful. ❤️ For the first time in my entire career, I actually took a FULL week off. No laptop tucked into my bag “just in case.” I removed Teams, Slack and email from my phone before we left. I had promised my son that I was going to fully disconnect and be present with them for the week, and I kept that promise. And it was amazing. For a whole week, I just got to be Mom. I got to slow down and really enjoy the little things. Watching the sun come up over the beach (alongside our new crab friend who joined us for sunrise one morning 🦀). Getting completely lost in a great book. Watching my kiddos laugh together. Trying new things and exploring together. Great conversations, being goofy, and all of us unplugged and just enjoying each other. The kind of moments that become core memories. I logged back in this morning expecting the usual “okayyyy… what did I miss?!” 😂 But as I’ve worked through emails and messages, I’ve found myself overwhelmed - not by the work, but by how grateful I am. For my incredible team, who held down the fort and continued to absolutely crush it across some very visible projects and critical searches. For my peer Malin Bränd, who made sure my team was supported and nothing fell through the cracks. And for my leader Kristie Healy, who encouraged me to truly take the time and disconnect. And I’m incredibly grateful to work at Sinch, where a generous PTO policy is backed by a culture that actually makes you feel like you can use it. Today I’m just feeling really, really lucky. Lucky for the week I had with my family. Lucky for the people I get to work alongside. And excited to be back, refreshed and ready for everything we have ahead of us in these final few months of 2026. 🐝
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Kristen Pullen shared thisPowered by Sinch 🐝Kristen Pullen shared thisEvery OTP. Every fraud alert. Every "your package is on its way." You've been receiving messages powered by Sinch without knowing it. 1 trillion interactions a year. The infrastructure behind the messages businesses send to their customers. Now you know. Powered by Sinch.
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Kristen Pullen reposted thisJoin the Sinch SE team!Kristen Pullen reposted thisThe Solutions Engineering team is bringing in Forward Deployed Engineers to better serve AI Native customers in North America! Apply to join a team that creates and evolves innovative customer solutions by natively embedding Cloud Communication services from Sinch. All at the speed of AI. https://lnkd.in/g7q-Nfe9
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Kristen Pullen reposted thisKristen Pullen reposted thisEvery company at Dreamforce this week spent a chunk of their budget on a booth inside Moscone. We spent ours on being impossible to miss everywhere else. Billboards. A coffee cart. A car wrapped head to toe in Sinch yellow. Our VP of Brand, Gwen Lafage 🐝, went to go find out if any of it actually worked. Turns out most of San Francisco already knows Sinch, even if they don't recognize the name yet. Every verification code, delivery update, and appointment reminder that's ever landed on your phone? There's a good chance it ran on us. So, was skipping the booth smart, or a mistake? Watch and decide for yourself. You know us better than you think.You know us better than you think. Powered by Sinch.You know us better than you think. Powered by Sinch.
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Kristen Pullen reposted thisKristen Pullen reposted thisDay 2 at Dreamforce and Sinch is showing up everywhere! 💛 From our Sinch VIP shuttles moving attendees around San Francisco, to connecting with customers and partners, to seeing our own Kate Nowrouzi take the Salesforce stage, it’s been pretty incredible watching all the pieces come together. And we’re not done yet. One more day to go! 🙌 Proud of this team and the way Sinch has shown up at #Dreamforce26 #ProudSincher #DF26 #Dreamforce #Sinch #EventMarketing
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Kristen Pullen reposted thisKristen Pullen reposted thisEnergized and ready for Dreamforce Day 2! ⚡️ Yesterday we put up billboards, handed out free coffee, and helped you get around in style (as shown here by our very own Gwen Lafage 🐝). And we're just getting started! If you see us around today, come say hi 👋 #DF26 #Dreamforce
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Kristen Pullen reposted thisKristen Pullen reposted thisCome hang out at the Sinch Popcorn cart! 🍿 Need a little snack break? Swing by the Sinch Popcorn Cart at Moscone South, Lower Level, HT1 inside the Campground! Grab some fresh popcorn, stop by for a quick hello, and enjoy a little Sinch flavor while you’re here. 🎉🍿 📍 Sinch Campground — Moscone South, Lower Level, HT1 Come find us! 👋 #Sinch #Moscone #Campground #Popcorn #ComeSayHi #Dreamforce
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Kristen Pullen posted thisEnding this week feeling especially grateful for my role and the team I get to work alongside at Sinch. 🐝 This week was slammed. There were definitely moments where I felt totally spent, but looking back at what we accomplished in just five days, and what we have ahead of us, I’m somehow ending the week even more energized. A few moments that stand out: ✨ I got to extend an offer - something I don’t get to do nearly as often in my role anymore. She is stellar, and getting to share that moment with her was such a good reminder of what makes recruiting so rewarding. We get to play a small part in some really big moments in people’s lives. 🤖 I had the chance to join members of my team as they shared with our broader HR organization how TA is using AI to elevate the way we work and show up for our stakeholders. I loved getting to watch them share the work they’re leading and what they’ve learned along the way. Devon Slate Caro A. and Helene Bennet - you crushed it! 🚀 We’re kicking off some exciting hiring projects directly connected to Sinch’s growth. They’re going to stretch us and challenge us in all the best ways, and I’m genuinely excited that our team gets to play a part in bringing them to life. And mixed into all of that were performance conversations, launching a new way to celebrate team birthdays, lots of collaboration and laughs, and ending the week with some team game time. 🎉 There was plenty more packed into these five days, but these are the moments I’ll remember. A tired brain, a very full cup, and a lot of gratitude for this team. 💛 Excited for what we’re building together. Ryan Cochran Kyleigh Woods Jennifer Sloan Ana Clara Pires Laiany Lopes Cristiane Faria Kristie Healy Malin Bränd
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Kristen Pullen reacted on thisKristen Pullen reacted on thisAt Netflix, we had a rule: an interview always trumps a business meeting. I didn't expect to hear that same rule from a 27-year-old founder in Stockholm. One of the reasons I was able to do good work at Netflix is that our philosophy was simple. Talent was the most important thing we did. If you were asked to interview someone, that trumped a business meeting. Cancel the meeting. Do the interview. Most companies were the opposite. Business meetings always won, and interviews were the first thing to get cancelled. So when I sat down with Max Junestrand, founder of the AI legal company Legora, I wasn't expecting to hear my own rule handed back to me. Legora is 900 people now. Max still personally interviews every director-level hire. "We want people to put in more effort into recruiting than almost anything else they do," he told me. "Because it becomes the source multiplier of so much in the company." He calls interviewing a privilege, not an obligation. "It's so easy to think, this is just a head count we need to fill," he said. "But somebody mediocre could be taking the place of somebody exceptional." They recently had a new hire batch of eighty people. He told me the odds of getting from application to offer are something like 0.3 percent. → The discipline of protecting interviews over meetings isn't a Netflix-only idea. It's a founder-at-scale idea, wherever it shows up. → Every hire that gets through a real bar raises the floor for the next hundred hires. → 'It's just a headcount to fill' is the sentence that quietly lowers a company's ceiling. Two very different companies, two very different industries. The same stubborn belief that who you let in the door is the whole game. Truthworks is sponsored by Manifest Law Full podcast link: https://lnkd.in/gWaHERvV
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Kristen Pullen reacted on thisKristen Pullen reacted on thisMost people have never heard of Sinch, but most people have received a message powered by us, today. And every day! The code your bank texts you. The message saying your delivery is five minutes away. The appointment reminder you didn't have to chase. We sit underneath a lot of moments like these, and when we do our job well, brands and their customers never need to think about us. That's great for the product. It's a real challenge for the brand. 😅 At Dreamforce we decided to embrace it. No booth, but instead a billboard, digital screens at the BART station, a coffee cart and cars wrapped in yellow instead, all carrying one line: 𝐘𝐨𝐮 𝐤𝐧𝐨𝐰 𝐮𝐬 𝐛𝐞𝐭𝐭𝐞𝐫 𝐭𝐡𝐚𝐧 𝐲𝐨𝐮 𝐭𝐡𝐢𝐧𝐤. Trust gets built quietly, one message at a time, until you've relied on someone for years without ever learning their name. We wanted to give that a name! Now we just have to make the quiet part visible. 🐝
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