Rick Bullotta

Still managing service reactively? It’s time to evolve. Manufacturers need #AIPowered #FSM solutions to reduce downtime, optimize operations, and improve service efficiency—before issues happen. Download the Field Service Management Buyer’s Guide for Manufacturers to make the right choice and future-proof your service strategy: https://ifs.link/fMleUu #FieldService #FSM #Manufacturing #IndustrialAI #ServiceExcellence

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Smart manufacturing is not exclusively for large organizations. Founders Brewing Co. uses Edge2Web, Inc. Factory Insights and Amazon Web Services (AWS) IoT SiteWise to drive critical process and discrete manufacturing operations, including: ✅ Condition-based equipment maintenance ✅ OEE, TEEP, MTBF/MTTR, and other KPI tracking ✅ Packaging line performance improvements ✅ Plant systems integration ✅ Digital work instructions for frontline operators With the help of SI partner Engineering Industries eXcellence, Founders was able to implement Factory Insights and SiteWise quickly and easily. Read the case study (3 min read): https://lnkd.in/e3Rq4b2G Mahou USA Mahou San Miguel AWS for Industrial #smartmanufacturing #oee #predictivemaintenance #analytics #genai

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Are You Ready for MES- or Just Ready for Dashboards? Many manufacturers want better visibility: labor tracking, downtime, scrap, and pretty charts. MES sounds like the answer. But here’s the truth: MES isn’t just software- it’s a transformation. AxD: Automation x Digital has partnered with METALYA Italy, to bring you SkyMes, a solution that goes beyond dashboards. It captures real-time shop-floor data, exposes inefficiencies, and drives continuous improvement. That means: ✅ Discipline and accountability ✅ Embracing hard truths ✅ Turning insights into ROI Before you start, ask yourself: Are you ready to act on what MES reveals? Will you blame the system- or leverage it for operational excellence? Tip: Do a quick SWOT. Share 4-5 weaknesses with your MES partner. That’s how you unlock real value. SkyMES isn’t a quick fix. It’s your pathway to Industry 4.0 maturity. If you’re ready for the journey, we’re ready to guide you. 👉 Let’s talk about MES readiness and ROI. #MES #SmartManufacturing #DigitalTransformation #OperationalExcellence

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With over a decade spent at the heart of industrial automation, I’ve seen first-hand the immense potential for transformation within manufacturing. Yet, one of the most formidable challenges in this space is achieving true IT-OT convergence. Manufacturing leaders increasingly recognize this convergence as critical to digital transformation, but the path is far from simple. 𝗧𝗵𝗲 𝗗𝗶𝘃𝗲𝗿𝗴𝗲𝗻𝘁 𝗚𝗼𝗮𝗹𝘀 𝗼𝗳 𝗜𝗧 𝗮𝗻𝗱 𝗢𝗧 In most organizations, IT and OT have vastly different objectives. IT is driven by data protection, connectivity, and agility to support business systems, while OT focuses on stability, precision, and production reliability. These distinct goals create a natural tension, particularly when initiatives require both sides to collaborate on shared systems. McKinsey & Company notes that 70% of digital transformation initiatives fail to achieve their goals, often due to organizational silos and misaligned priorities between departments. The technologies underpinning IT and OT also differ significantly in both function and lifecycle. IT typically operates on rapid upgrade cycles to stay ahead of security and compatibility needs, while OT equipment is designed for years or even decades of steady operation. This disparity often complicates integration as manufacturers wrestle with the prospect of synchronizing two very different ecosystems. Furthermore, a 2022 study revealed that less than 20% of manufacturers report full integration of IT-OT systems, underscoring how challenging this synchronization remains . 𝗖𝗼𝗻𝗳𝗹𝗶𝗰𝘁𝘀 𝗶𝗻 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 IT-OT convergence initiatives tend to fall under the supervision of one team, either IT or OT, with limited input from the other. This structure often leads to conflict and compromises that hinder project success. Having one team in control often leads to a focus on that team’s priorities, with little regard for the other side’s requirements. According to a recent survey, 56% of manufacturing leaders cite misalignment between IT and OT as a primary barrier to their digital transformation . 𝗘𝗺𝗯𝗿𝗮𝗰𝗶𝗻𝗴 𝘁𝗵𝗲 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝗼𝗳 𝗘𝘃𝗼𝗹𝘃𝗶𝗻𝗴 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 Finally, technology on both sides of IT and OT is evolving rapidly, bringing both challenges and opportunities. IT’s shift towards cloud-based solutions, cybersecurity advancements, and data management tools could complement OT’s developments in automation, industrial IoT, and predictive maintenance. A comprehensive convergence strategy should aim to leverage these strengths across both spheres, integrating the best of both worlds to enhance operational resilience. If you're experiencing interesting challenges in the manufacturing IT / OT space, I'd be interested in speaking with you to understand their nature and hopefully offer a solution to the problem. Don't hesitate to reach out!

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As an internal AI Champion at PTC, it's incredibly energizing to see our GenAI strategy come to life in ways that truly matter for our customers. 💚 This isn't just another AI moment. It's a movement - and we're making sure our customers don't get left behind. From Creo to Windchill, Codebeamer to ServiceMax, we're embedding GenAI directly into the tools our customers use every day—responsibly, reliably, and at scale. Proud to be part of a company that's not chasing hype, but building real, measurable value with AI. 🚀 ---- MIT's "State of AI in Business 2025" report reported a jarring statistic: 95% of GenAI initiatives fail to deliver measurable value. At PTC, we see that stat not as a setback—but as validation. Our GenAI strategy is designed specifically to avoid the common pitfalls highlighted in MIT's report, it's: ✅ Built to scale ✅ Powered by trusted product data ✅ Embedded directly into the tools our customers use every day, including Creo, Codebeamer, ServiceMax, and Windchill. We deliver AI that works in context, aligns with real-world workflows, and moves confidently from pilot to production to help our customers achieve real business impact. 👉 Read the blog to explore how PTC's GenAI strategy is designed to deliver responsibly, reliably, and at scale: https://lnkd.in/eJg2-dmv #GenAI #AIstrategy #PTC #MITStateofAIReport #DigitalTransformation #BuiltToScale #Creo #Windchill #Codebeamer #ServiceMax

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