$14 billion saved. 200 billion kWh conserved. ⚡ These milestones are only achievable because of the work Pros like you do in the field. Thank you for your expertise, your continued partnership, and for delivering energy savings to homes every single day. Here is to continuing to build a smarter, more efficient future together! 🌍💡
I spent over $1,000 on three Nest thermostats because I believed in the product. I never saw a disclaimer that said "remote access expires when we decide to sell you something new." Recently, Google quietly disabled remote control access for older Nest devices — no refund, no meaningful notice, no opt-out. But it gets worse: the thermostats have also been hobbled so that when the temperature changes, the device now requires a manual touch on the unit before it responds. A product I paid for has been deliberately degraded to pressure me into buying a new one. I wake up in the middle of the night sweating because my thermostat — which I paid for, which worked — is waiting for me to walk downstairs and tap it like it's 2003. This is a company using its technical control over a product you already sold me to coerce an upgrade. That's planned obsolescence weaponized against loyal customers. If you're a product executive at Google Nest reading this — @Rick Osterloh, @Rishi Chandra — I'd genuinely like to know: did your team discuss what this would do to the customers who funded the early growth of this product? #Google #Nest #ConsumerRights #PlannedObsolescence #SmartHome #ProductLeadership