Training & Development

My client fired their entire SDR team on Tuesday By Friday, their pipeline had grown by 60% This sounds impossible It's not After auditing 50 B2B sales organizations over 10 years, I've uncovered the most expensive myth in modern selling: → The belief that MORE activity at the TOP of your funnel will fix conversion problems at the BOTTOM Let me share what actually happened: This mid-market software company was spending $350,000 annually on their 4-person SDR team - 100+ cold calls per rep daily - 17 meetings booked weekly - "Incredible metrics" according to leadership - But their close rate? A devastating 1.2% The VP of Sales was convinced they needed MORE outreach, MORE automation, MORE top-of-funnel I suggested something different: pause all prospecting for 7 days Instead, we had their account executives do something radical - engage with the 215 prospects already in their pipeline who'd gone cold after initial meetings Using a framework we developed: - 65 prospects responded within 24 hours - 41 booked follow-up meetings - 23 re-entered active buying cycles - 6 closed within 14 days (total value: $212K) The shocking revelation? - Their pipeline wasn't empty - It was overflowing with neglected opportunity. This company didn't have a lead generation problem. They had a lead nurturing catastrophe. By reallocating resources from mindless prospecting to strategic engagement, they've now: - Reduced CAC by 60% - Shortened sales cycles by 30% - 2x their close rate The counterintuitive truth: Sometimes the fastest path to growth is to stop chasing new opportunities and start converting the ones you've already earned. What percentage of your marketing and sales budget is focused on prospects who've already shown interest vs those who haven't? That ratio reveals everything about your future growth trajectory P.S. If you need help with your sales, send me a message

"Feedback is a gift. It's an opportunity to learn and grow" At Google, we believe in the power of feedback to drive improvement. Sometimes feedback can be tough to hear. But taking the time to unpack it, understand the perspective, and reflect on it is crucial. Why feedback matters: - It reveals blind spots we cannot see ourselves - It accelerates learning by shortcutting trial and error - It demonstrates that others are invested in your success - It creates alignment between perception and reality How to receive feedback effectively: 1. Approach with curiosity, not defensiveness When receiving feedback, your first reaction might be to justify or explain. Instead, listen deeply and ask clarifying questions: "Can you give me a specific example?" or "What would success look like to you?" 2. Separate intention from impact Remember that well-intentioned actions can still have unintended consequences. Focus on understanding the impact rather than defending your intentions. 3. Look for patterns across multiple sources Individual feedback may reflect personal preferences, but patterns across multiple sources often reveal genuine opportunities for growth. 4. Prioritize actionable insights Not all feedback requires action. Evaluate which points will have the greatest impact on your effectiveness and focus your energy there. 5. Follow up and close the loop Demonstrate your commitment by acknowledging the feedback, sharing your action plan, and following up on your progress. Creating a feedback-rich environment: - Model vulnerability by asking for feedback yourself - Recognize and celebrate when people implement feedback successfully - Make it routine through structured check-ins rather than waiting for formal reviews At Google, we've learned that organizations with robust feedback cultures innovate faster, adapt more quickly to market changes, and build more inclusive workplaces. Let's commit to seeing feedback not as criticism but as a valuable investment in our collective future. The discomfort is temporary, but the growth is lasting. #motivation #productivity #mindset

Louder for the people at the back 🎤 Many organisations today seem to have shifted from being institutions that develop great talent to those that primarily seek ready-made talent. This trend overlooks the immense value of individuals who, despite lacking experience, possess a great attitude, commitment, and a team-oriented mindset. These qualities often outweigh the drawbacks of hiring experienced individuals with a fixed and toxic mindset. The best organisations attract talent with their best years ahead of them, focusing on potential rather than past achievements. Let’s be clear this is more about mindset and willingness to learn and unlearn as apposed to age. To realise the incredible potential return, organisations must commit to creating an environment where continuous development is possible. This requires a multi-faceted approach: 1. Robust Training Programmes: Employers should invest in comprehensive training programmes that equip employees with the necessary skills for their roles. This includes on-the-job training, mentorship programmes, online courses, and workshops. 2. Redefining Hiring Criteria: Organisations should revise their hiring criteria to focus more on candidates’ potential and willingness to learn rather than solely on prior experience or formal qualifications. Behavioural interviews, aptitude tests, and probationary periods can help assess a candidate's ability to learn and adapt. 3. Partnerships with Educational Institutions: Companies can collaborate with educational institutions to design curricula that align with industry needs. Apprenticeship programmes, internships, and cooperative education can bridge the gap between academic learning and practical job skills. 4. Lifelong Learning Culture: Encouraging a culture of lifelong learning within organisations is crucial. Employers should provide ongoing education opportunities and support for professional development. This includes continuous skills assessment and access to resources for upskilling and reskilling. 5. Inclusive Recruitment Practices: Employers should implement inclusive recruitment practices that remove biases and barriers. Blind recruitment, diversity quotas, and targeted outreach programmes can help ensure that diverse candidates are given a fair chance. By implementing these measures, organisations can develop a workforce that is adaptable, innovative, and resilient, ensuring sustainable success and growth.

I used to dread negotiations early in my career... Then I realized: Being a strong negotiator isn’t about confrontation. It’s about developing the right frameworks. Here are five game-changing approaches to  negotiate every deal more effectively: 🤝 The 4 Phases Framework (h/t: Roy Lewicki) Great negotiators don’t jump straight to bargaining.  They follow a structured process: • Preparation (lay the groundwork) • Information Exchange (build mutual understanding) • Bargaining (explore potential solutions) • Commitment (secure the agreement) 💪 The BATNA Strategy (h/t: Roger Fisher & William Ury) Your power in any negotiation comes from knowing  your Best Alternative to a Negotiated Agreement (BATNA). It’s your safety net, your source of confidence.  Always define it before you start. 🎯 The Negotiation Matrix (h/t: Lewicki & Hiam) Different situations call for different strategies: • High stakes? Compete. • Building a long-term relationship? Collaborate. • Minor issue? Avoidance might be best. • The relationship is too critical? Accommodate. • Both matter equally? Compromise. 🤔 The Harvard Principled Negotiation Method (h/t: Fisher, Ury & Patton) This is a game-changer: Focus on interests, not positions. Instead of asking what they want, ask why they want it. That’s where real value creation happens. 🎯 The ZOPA Framework (h/t: Fisher & Ury) The Zone of Possible Agreement (ZOPA) is where deals get made. Understanding both sides’ limits helps you identify common ground. Everything else? It's just noise. Key takeaway: The best deals happen when both sides feel heard. And the most successful negotiators aren’t the most aggressive. They’re simply the most prepared. ♻️ Find this valuable? Repost to your network. 💡 Follow Eric Partaker for more on business & leadership.

This is the fastest way to improve your public speaking skills. Most people avoid watching themselves speak. But here's what happens when you do: You'll catch the unconscious habits killing your credibility. Here's my three-step review process: Audio first. Listen without watching. You'll hear every "um," every rushed sentence, every moment your pacing falls apart. Visual second. Watch yourself on mute. Notice your posture, facial expressions, and body language. Are you engaging or creating barriers? Structure third. Get it transcribed and run it through AI. Ask: Are there grammatical errors? Does the structure make sense? Is the flow logical? What are my filler words and non-words? Do this once and you'll have three concrete lists: vocal improvements, body language adjustments, and structural refinements. The gap between how you think you communicate and how you actually communicate is often massive. Recording closes that gap faster than any other method.

When everyone talks about data… but only one person actually fixes it. 👉 It’s always the Data Engineer who climbs into the pit and makes the system work. If you’re starting your journey as that person — the quiet builder behind every AI success — here’s a structured reading list and GitHub resources to build rock-solid foundations. 1. 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀 • Tools: Excel, Power BI, SQL, Python • Focus: Automate reports, clean data, build dashboards • AI Boost: Use Copilot or ChatGPT to write Python scripts, generate SQL queries, and debug faster 2. 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗶𝗻𝗴 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 • Tools: Pandas, dbt, Git, Jupyter • Focus: Write modular code, version control, transform data • AI Boost: Let AI help refactor messy code, explain Git workflows, and generate dbt models 3. 𝗗𝗮𝘁𝗮 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺 • Tools: Airflow, Prefect, dbt, Databricks • Focus: Build ETL pipelines, schedule jobs, test transformations • AI Boost: Use AI to design pipeline architecture, write DAGs, and troubleshoot errors 4. 𝗗𝗮𝘁𝗮 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗖𝗼𝗿𝗲 • Tools: AWS/GCP/Azure, Spark, Kafka • Focus: Scale workflows, handle big data, deploy in cloud • AI Boost: Use AI to generate infrastructure-as-code, optimize Spark jobs, and simulate Kafka streams 5. 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 & 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 • Tools: GitHub, Streamlit, FastAPI, LinkedIn • Focus: Build end-to-end projects, document, share, and network • AI Boost: Generate project ideas, write documentation, and create interactive dashboards But Will AI Replace Data Engineers❓ It’s a common fear. But here’s the truth: AI won't take your job; it will just automate the boring parts, raising the floor for everyone else. Explore these data engineering projects to upskill and level up- Beginner: ETL pipeline using Python and SQL by Ankit Bansal: - https://lnkd.in/gTdCV9aJ - https://lnkd.in/gxEYM3Bb Intermediate: - Data warehouse solution using Snowflake, dbt by Shashank Mishra 🇮🇳 : https://lnkd.in/gf-c5TR7 - Mr. K Talks Tech : https://lnkd.in/gt9JAkRt - Snowflake project by Data Engineering Simplified : https://lnkd.in/gXRWyHpc - Apache Spark project by Ankur Ranjan: https://lnkd.in/gt9JAkRt Advanced: Implement a real-time streaming data processing - Darshil Parmar : https://lnkd.in/ghiEsa7P - Yusuf Ganiyu : https://lnkd.in/giYwJaCS Cloud Projects: - Microsoft Azure by Data Engineering Simplified - https://lnkd.in/gx3aqzKU - Microsoft Azure by Sumit Mittal - https://lnkd.in/dX2yma5b - Amazon Web Services (AWS) by Darshil Parmar - https://lnkd.in/gJg7KV-7 - Google Cloud by Anjan - https://lnkd.in/gjHbmCaM System Design concepts with: - Alex Xu - https://lnkd.in/gGdgJRDd - Design Gurus - https://lnkd.in/gaphzp89 DataExpert.io handbook compiled by Zach Wilson -https://lnkd.in/gb4xBQJy 🔥 𝗔𝗜 𝘄𝗼𝗻'𝘁 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗱𝗮𝘁𝗮 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝘀—𝗶𝘁 𝘄𝗶𝗹𝗹 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝗴𝗼𝗼𝗱 𝗼𝗻𝗲𝘀 𝘂𝗻𝘀𝘁��𝗽𝗽𝗮𝗯𝗹𝗲 𝗮𝗻𝗱 𝗹𝗲𝗮𝘃𝗲 𝘁𝗵𝗲 𝗿𝗲𝘀𝘁 𝗯𝗲𝗵𝗶𝗻𝗱.

If your one-on-ones are primarily status updates, you're missing a massive opportunity to build trust, develop talent, and drive real results. After working with countless leadership teams across industries, I've found that the most effective managers approach 1:1s with a fundamentally different mindset... They see these meetings as investments in people, not project tracking sessions. Great 1:1s focus on these three elements: 1. Support: Create space for authentic conversations about challenges, both professional and personal. When people feel safe discussing real obstacles, you can actually help remove them. Questions to try: "What's currently making your job harder than it needs to be?" "Where could you use more support from me?" 2. Growth: Use 1:1s to understand aspirations and build development paths. People who see a future with your team invest more deeply in the present. Questions to explore: "What skills would you like to develop in the next six months?" "What parts of your role energize you most?" 3. Alignment: Help team members connect their daily work to larger purpose and meaning. People work harder when they understand the "why" behind tasks. Questions that create alignment: "How clear is the connection between your work and our team's priorities?" "What part of our mission resonates most with you personally?" By focusing less on immediate work outputs and more on the human doing the work, you'll actually see better performance, retention, and results. Check out my newsletter for more insights here: https://lnkd.in/ei_uQjju #executiverecruiter #eliterecruiter #jobmarket2025 #profoliosai #resume #jobstrategy #leadershipdevelopment #teammanagement

I got fired twice because I had poor soft skills. Then, I became VP at Amazon, where my job was more than 80% based on soft skills. This was possible because I stopped being an outspoken, judgmental critic of other people and improved my soft skills. Here are 4 areas you can improve: Soft skills are one of the main things I discuss with my coaching clients, as they are often the barrier between being a competent manager and being ready to be a true executive. Technical skills are important, but soft skills are the deciding factor between executive candidates a lot more than technical skills are. Four “soft skill” areas in which we can constantly improve are: 1) Storytelling skills Jeff Bezos said, “You can have the best technology, you can have the best business model, but if the storytelling isn’t amazing, it won’t matter.” The same is true for you as a leader. You can have the best skills or best ideas, but if you can’t communicate through powerful storytelling, no one will pay attention. 2) Writing Writing is the foundation of clear communication and clear thinking. It is the main tool for demonstrating your thinking and influencing others. The way you write will impact your influence, and therefore will impact your opportunities to grow as a leader. 3) Executive Presence Executive presence is your ability to present as someone who should be taken seriously. This includes your ability to speak, to act under pressure, and to relate to your team informally, but it goes far beyond any individual skill. Improving executive presence requires consistently evaluating where we have space to grow in our image as leaders and then addressing it. 4) Public Speaking As a leader, public speaking is inevitable. In order the get the support you need to become an executive, you must inspire confidence in your abilities and ideas through the way you speak to large, important groups of people. No one wants to give more responsibility to someone who looks uncomfortable with the amount they already have. I am writing about these 4 areas because today’s newsletter is centered around how exactly to improve these soft skills. The newsletter comes from member questions in our Level Up Newsletter community, and I answer each of them at length. I'm joined in the newsletter by my good friend, Richard Hua, a world class expert in emotional intelligence (EQ). Rich created a program at Amazon that has taught EQ to more than 500,000 people! The 4 specific questions I answer are: 1. “How do I improve my storytelling skills?” 2. “What resources or tools would you recommend to get better in writing?” 3. “What are the top 3 ways to improve my executive presence?” 4. “I am uncomfortable talking in front of large crowds and unknown people, but as I move up, I need to do this more. How do I get comfortable with this?” See the newsletter here: https://lnkd.in/gg6JXqF4 How have you improved your soft skills?

I've reviewed 2,000+ resumes this year. Avoid these mistakes that 90% make. 1. Generic Summaries ❌ "Motivated professional seeking opportunities to leverage my skills..." ✅ "Marketing Director who increased e-commerce revenue 47% through data-driven campaigns and strategic partnerships." 2. Missing Numbers ❌ "Led large team and improved sales." ✅ "Led 15-person sales team to deliver $3.2M in new business, exceeding targets by 28%." 3. Cluttered Formatting ❌ Tiny margins, dense paragraphs, and multiple fonts. ✅ Clean headers, consistent bullet points, and enough white space for easy scanning. 4. Outdated Information ❌ Listing your high school achievements and every job since college. ✅ Your most relevant accomplishments from the past 10-15 years that showcase your career progression. 5. RESPONSIBILITY LISTS ❌ "Responsible for managing client relationships and handling complaints." ✅ "Retained 98% of key accounts and turned 3 dissatisfied clients into top referral sources." 6. ATS-UNFRIENDLY DESIGN ❌ Creative formats with graphics, text boxes, and unique fonts. ✅ Clean, standard formatting with relevant keywords that match the job description. Your resume has 7 seconds to make an impression.  Use these tips to make them count. Share this to help others level up their resume! 📈 And follow me for more advice like this.

I was shadowing a coaching client in her leadership meeting when I watched this brilliant woman apologize six times in 30 minutes. 1. “Sorry, this might be off-topic, but..." 2. “I'm could be wrong, but what if we..." 3. “Sorry again, I know we're running short on time..." 4. “I don't want to step on anyone's toes, but..." 5. “This is just my opinion, but..." 6. “Sorry if I'm being too pushy..." Her ideas? They were game-changing. Every single one. Here's what I've learned after decades of coaching women leaders: Women are masterful at reading the room and keeping everyone comfortable. It's a superpower. But when we consistently prioritize others' comfort over our own voice, we rob ourselves, and our teams, of our full contribution. The alternative isn't to become aggressive or dismissive. It's to practice “gracious assertion": • Replace "Sorry to interrupt" with "I'd like to add to that" • Replace "This might be stupid, but..." with "Here's another perspective" • Replace "I hope this makes sense" with "Let me know what questions you have" • Replace "I don't want to step on toes" with "I have a different approach" • Replace "This is just my opinion" with "Based on my experience" • Replace "Sorry if I'm being pushy" with "I feel strongly about this because" But how do you know if you're hitting the right note? Ask yourself these three questions: • Am I stating my needs clearly while respecting others' perspectives? (Assertive) • Am I dismissing others' input or bulldozing through objections? (Aggressive) • Am I hinting at what I want instead of directly asking for it? (Passive-aggressive) You can be considerate AND confident. You can make space for others AND take up space yourself. Your comfort matters too. Your voice matters too. Your ideas matter too. And most importantly, YOU matter. @she.shines.inc #Womenleaders #Confidence #selfadvocacy