Salesforce, now part of the @OpenAI Marketplace
Discover Agentforce and use part of your existing OpenAI commitment toward eligible partner products: openai.com/business/marke…
Describe what you want to change about your agent
It makes the update
Tests it
Finds what’s not working
Fixes it
Tests again
It keeps going until the tests pass
Agent Optimizer in Agentforce Builder. New in the Salesforce Winter ’27 Release: sforce.co/4z5JceT
AI agents for nonemergency policing — so police teams can stay focused on emergencies
@ThamesVP + @HantsPolice built Bobbi with Agentforce to handle nonemergency support and case updates.
The results:
• 200+ conversations/day
• 75% resolved autonomously
• £1.4M in cost
We have signed a definitive agreement to acquire @ListenLabs, an AI-powered customer research and human simulation platform. 🚀
Upon close, Listen Labs will expand Salesforce’s intelligent customer and user understanding capabilities — helping companies understand what customers