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Chat360

Chat360

Technology, Information and Internet

Pune, Maharashtra 16,844 followers

Agentic AI for enterprise sales and support across every platforms, connected to your CRM.

About us

About: Chat360 is an Enterprise Omnichannel Agentic AI Platform that helps businesses deploy AI Agents that understand context, reason through customer intent, make decisions, execute actions, and automate workflows across the customer journey. Trusted by 400+ global enterprises across industries including financial services, real estate and retail/D2C, Chat360 goes beyond traditional chatbots and rule-based automation to turn customer conversations into measurable business outcomes. Our omnichannel Agentic AI connects customer interactions across WhatsApp AI, Voice AI agents powered by Voice360, RCS Messaging, Website AI, Instagram, and Facebook, while integrating with CRM, ERP, helpdesk, payment platforms, knowledge bases, APIs, and enterprise systems. Conversational AI enables these experiences to understand intent, maintain context, and deliver personalized interactions at a scale. From lead qualification and sales automation to customer support, marketing, payments, appointment booking, service requests, and intelligent escalation, Chat360 enables AI Agents to understand what customers need and take the right action across connected business workflows. Built for enterprise scale, Chat360 combines AI orchestration, intelligent automation, workflow automation, enterprise integrations, governance, security, observability, and human oversight to help organizations deploy reliable AI across customer facing and business workflows. Understand. Reason. Decide. Act. Measure. Improve. Partnered with Meta, Google, and Microsoft, Chat360 helps enterprises build, deploy, and scale AI Agents that do more than respond. They act, orchestrate workflows, and create faster, smarter, and more personalized customer experiences at scale. Talk to our team about your use case: https://chat360.ai/

Website
https://chat360.ai/
Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
Pune, Maharashtra
Type
Privately Held
Founded
2020
Specialties
Agentic AI, AI Automation, Enterprise Automation, Omnichannel Customer Engagement, Customer Experience Automation, WhatsApp AI, Voice AI, RCS, Enterprise AI, and AI Agents

Locations

  • Primary

    S. No. 98, Pashan Exit

    1st Floor, Nexa Autovista, Bengaluru - Mumbai Hwy, Baner

    Pune, Maharashtra, IN

    Get directions

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