Civic Innovation
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A new report from CivStart reveals that across operational domains, two shared structural factors impact public-sector modernization: a capacity gap and jurisdictional fragmentation. -
The site has had 2,278 users while in pilot, 83 percent seeking market rate housing and 17 percent who sought affordable units. Reliable information, a councilman said, is essential. -
Officials are standing up online filing for personal property returns, which can also be done in person at the Assessor’s Office. The move is partly aimed at avoiding “encroachment into privacy.”
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Following a launch announcement earlier this summer, New York City's new citizen-facing technology outfit is one of the hottest jobs in civic tech, having already fielded more than 4,000 applications to join. -
It will soon become easier to report broken drinking fountains, malfunctioning sprinklers, litter and other problems in San Diego parks thanks to an expansion of the popular Get It Done tipster app. -
Planning officials have received $230,000 from the state and will use it to modernize networks for four up-county municipalities, standing up digital development review permitting systems. -
Known as BEACON, an acronym for its purposes, the solution is designed to help state government agencies implement AI and create custom software in a secure and responsible way. -
The new building permit software will track fees that enter the system to ensure its transparency. Currently, staff must review plans on paper, and applications move from station to station for assessment. -
The city will deploy groups of technologists to work with its agencies on public interest challenges that can benefit from tech. First up is a solution helping enforce the city’s new “Click to Cancel” law. -
The county has unveiled a performance dashboard to update residents on work toward achieving its strategic plan priorities. These include organizational/fiscal health and public safety/emergency preparedness. -
City officials are transitioning to a new utility billing platform that features a customer portal with two-factor authentication. Features include property grouping and emailed delinquent notices. -
Internal service teams helped three cities get through the hardest parts of modernization — hiring the people, and building the workflows and technical ownership to keep tech running after implementation. -
The online map took more than a year to create and charts gravesites at two city cemeteries. It integrates cemetery records dating to the 1800s into digital mapping, and lets people view burial details. -
The county is acknowledging its past and enhancing transparency into historic property deeds which have had lasting impacts on neighborhoods. Its searchable map activates many thousands of pages of documents. -
A new report finds digital service teams becoming essential to state and local governments refreshing services, managing tighter budgets, and keeping residents at the center of digital transformation. -
A new online document submission tool developed by county IT and social services staff lets residents securely apply and provide documentation for a range of programs including Medicaid and food services. -
Code for America is partnering with Anthropic on a new pilot intended to help staffers more efficiently administer public benefits by using an AI-powered tool to make policy information more accessible. -
In a new pilot, the city has restored the ability for residents to leave voicemail comments for members of five boards and commissions. Staffers are hoping to find AI-powered software to aid in transcription. -
The solution lets property owners track their deeds and mortgages online and notifies them of document changes. A fraud alert also informs registered notaries when their names and seals are recorded. -
The city will work with a technology company to identify roads and sidewalks that are unsafe or failing, and to boost accessibility. Its software will create a 3D map capable of spotting potholes. -
The new online platform brings together previously disparate center-based care resources in one searchable map. It features data on roughly 10,000 child-care providers. Filters include location and cost.
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